Shipping policy

Shipping policy

This policy is extracted from the general sales conditions

DELIVERY INFORMATION

All orders are prepared and shipped within 24 to 48 hours by our teams (excluding weekends and holidays)

Pekati provides deliveries in the following geographical areas: United Kingdom
For each order placed, you will receive a confirmation email and a second email with your shipping confirmation including your order tracking number.

In busy periods, the preparation of the order may take 72 hours or 3 working days.

The choice of the carrier as well as the price may vary according to the weight, the quantity, the availability of the products and the amount of the basket, as well as the country of shipping.

OUR SHIPPING METHODS

By Colissimo (home delivery, collection point, post office, 8 to 15 working days)
Some orders may be linked to several suppliers, the items are then sent separately.

DELIVERY COSTS

The cost of delivery is free.

In no case can a third party claim a refund of the delivery costs in place at the time of purchase. Information about delivery costs is indicated at any time in the upper part of any page of the site, as well as at the order confirmation stage.

You have 45 days to inform us that you have not received your order, without complaint from you within this period the order is considered delivered.